Shipping Information


We ship all orders via USPS First Class the same day if placed by 2:00 pm PST Monday through Friday. We do not work on the weekends, so any orders placed after 2:00 pm PST on Friday will be sent out the following business day. We do not work on holidays, so please plan accordingly.

You should receive an automated email after your order has shipped which will contain your tracking information.

We are not responsible for stolen or lost items. We are not responsible for orders delivered to the wrong address if the shipping address provided is incorrect. We are also not responsible for delays caused by USPS.

We can not ship to the following states: Alabama, Arkansas, Indiana, Tennessee, Vermont, Washington D.C., or Wisconsin.
We can not ship to the following counties: Oceanside, CA; San Diego, CA; Sarasota, FL; Jerseyville, IL; Union County, MS.

Return Information


  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund via check.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Nine2Five KK (N.I.) LTD
Alameda das Linhas de Torres 219
3frt 1750 – 144 Lisboa Portugal

11 River Street, Newry,
Northern Ireland, BT34 2DQ
Hours of Operation: M-F 9am-5pm PST
Customer Service: 888-288-0542


ATTENTION: We do not ship to the following states: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Washington D.C., and Wisconsin. We do not ship to the following counties: Oceanside, CA, San Diego, CA, Sarasota, FL, Jerseyville, IL, and Union County, MS.

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

BSA/AML compliance program that addresses the BSA/AML Policy has been set forth by MPS, LLC